1. Scope of this policy
This policy applies to the Blush Studio website at https://blushstudio.co.in, the Blush Studio Android mobile application, and related services that link to this policy.
By using our services, you acknowledge the practices described in this policy. If you do not agree, you may choose not to use the relevant service or feature.
2. Information we may collect
Information you provide
- Name, email address, mobile number and other contact details.
- Account and profile information used to create or manage your customer account.
- Appointment, service, course, enquiry or booking information you submit.
- Order, delivery or billing information where shopping or payment-related features are used.
- Reviews, ratings, feedback, messages and customer-support communications.
- Images or files only when you intentionally choose to upload or share them through an available feature.
Information collected automatically
- Basic device and technical information needed to operate, secure and troubleshoot the service.
- App version, operating-system information, IP address, browser information and diagnostic/error information where available.
- Notification or device tokens where push notifications are enabled and configured.
- Usage information such as feature interactions where analytics or operational logging is enabled.
3. How we use information
We may use information to:
- Create, authenticate and manage customer accounts.
- Process appointments, enquiries, orders, course requests and other service requests.
- Send confirmations, reminders, service updates and important account communications.
- Provide customer support and respond to questions or complaints.
- Maintain security, prevent misuse, investigate errors and protect our services.
- Improve the website, app, user experience, content and business operations.
- Comply with applicable legal, accounting or regulatory obligations.
- Send promotional communication only where permitted and where you have not opted out.
4. Mobile app permissions
The app may request device permissions only when required for a feature. Permission availability can vary by app version and device.
- Internet/network access: to connect the app with Blush Studio online services and APIs.
- Notifications: to send booking, service, order or other relevant updates where this feature is enabled.
- Camera/photos/files: only if an app feature lets you choose, capture or upload an image or document.
You can control device permissions from your Android device settings. Disabling a permission may prevent the related feature from working.
6. Payments
If online payments are offered, payment processing may be handled by a third-party payment gateway. Blush Studio does not intentionally store full payment-card numbers, CVV codes or similar card authentication data on its own systems. The payment provider may collect and process payment information under its own terms and privacy policy.
7. Data security
We use reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure or destruction. These measures may include access controls, secure connections, account authentication, logging and backup practices.
No internet-based system is completely secure, so we cannot guarantee absolute security of information transmitted or stored electronically.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to provide requested services, maintain legitimate business records, resolve disputes, prevent fraud and satisfy applicable legal obligations.
Retention periods may differ depending on the type of information and the reason it is processed. Information may be deleted, anonymised or securely archived when it is no longer required.
9. Your choices and rights
Subject to applicable law, you may request to:
- Access or obtain information about personal data associated with you.
- Correct inaccurate or incomplete account information.
- Delete your account and associated personal information, subject to lawful retention requirements.
- Withdraw optional consent or disable device permissions.
- Opt out of promotional communications.
10. Account and data deletion
If you have a Blush Studio customer account and want it deleted, you may request deletion by contacting us at info@blushstudio.co.in. Please use the subject “Account Deletion Request” and provide enough information for us to identify the account.
We may need to verify your request before deletion. After verification, we will delete or anonymise eligible account information, except information that we must retain for legal, security, fraud-prevention, accounting, dispute-resolution or other lawful purposes.
11. Children
Our general salon and customer services are not designed to knowingly collect personal information from children without appropriate involvement of a parent or legal guardian where required by law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.
12. Changes to this Privacy Policy
We may update this policy when our app, website, services, legal requirements or data practices change. The latest version will be posted on this page with an updated “Last updated” date.
13. Contact us
For privacy questions, access/correction requests, account deletion or concerns about this policy, contact: